Data Protection & Right to Erasure

Request User Data Deletion

Under data protection regulations (including the Digital Personal Data Protection Act & GDPR), you have the right to request the complete deletion of your personal data collected by LocalStreet.

India DPDP Act 2023 Compliant·Cross-Service Data Purge·Zero Third-Party Data Selling

Data Inventory

What Data Does LocalStreet Collect and Purge?

When you submit a data deletion request, the following categories of data are purged across our backend microservices:

01

Identity & Profile

  • • Full Name and Display Avatar
  • • Registered Mobile Number
  • • Email Address
  • • Authentication Credentials & OTP logs
02

Location & Addresses

  • • Saved Home / Work Addresses
  • • GPS Coordinates & Geocodes
  • • Default Drop Locations
  • • Delivery Partner Tracking logs
03

Orders & Activity

  • • Active Shopping Carts
  • • Customer Order History
  • • Shop & Delivery Partner Ratings
  • • Push Notification Tokens (FCM/APNs)

Architecture & Security

Our Automated Data Purge Pipeline

Our user deletion pipeline safely cascades across distributed microservices in strict sequential order to ensure no orphaned personal records remain:

Step 1

Order Service

Purges customer active carts, order lines, and associated delivery records.

Step 2

Shop Service

Removes owned shops, merchant banners, team memberships, and ratings.

Step 3

Search Service

De-indexes shop listings and customer search cache from Typesense cluster.

Step 4

User Database

Permanently wipes user document, saved addresses, tokens, and studio requests.

Manual Erasure Request

Submit a Data Erasure Request

Submit your request to our Data Protection Officer. We will process your erasure within statutory timelines.

Submit User Data Deletion Request

Fill in your registered LocalStreet account details. Our Data Protection team will process your request in accordance with Google Play, Apple App Store, and Indian DPDP guidelines.

Need immediate help? Contact contact@thelocalstreet.com

Data Protection & Grievance Officer

In accordance with the Information Technology Act, 2000 and Digital Personal Data Protection Act, 2023, the details of our Grievance & Data Protection Officer are provided below:

Grievance Officer

Local Street Retail Tech Pvt Ltd

C-1104 Delta Tower, Sector 8, ULWE, Navi Mumbai, Maharashtra - 410206

Direct Inquiries

Email: contact@thelocalstreet.com

Phone: 8282821600